WiBLE Cookie Policy
1. Introduction
This is the Cookie, Pixel, and Social Plugin Policy of WiB ADVANCE MOBILITY, S.L. (hereinafter referred to as WiBLE) with Tax ID B88054176, registered office at Calle Manuel Tovar No. 43, Madrid (28021), hereinafter referred to as the Data Controller.
Data Protection Officer: protecciondedatos@wible.es
This Policy provides information about our use of cookies, connection data, and browsing data obtained through analytical tools such as pixels and social plugins in relation to your use and interaction with this website, as well as the WiBLE App or any other online presence managed by us, including, among others, our social media presence and applications (collectively referred to as the “Website”).
For information regarding our processing of personal data obtained in relation to your use and interaction with this website, please refer to our Privacy Policy.
Any changes, modifications, or amendments made to our Cookie Policy will be published on this page.
2. What are cookies, which ones do we use, and how can you disable them?
A cookie is a file that is downloaded to your computer or smartphone when accessing certain web pages or apps.
Cookies allow a website, among other things, to store and retrieve information about a user’s browsing habits or their device, and depending on the information they contain and how the device is used, they can be used to recognize the user.
As indicated by the Spanish Data Protection Agency (AEPD), depending on the purpose for which the data obtained through cookies are processed, we can distinguish between the following types:
Technical cookies
These are those that allow the user to browse a website, platform, or application and use the different options or services available on it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, completing a purchase process, registering for an event, using security features while browsing, storing content for video or sound dissemination, or sharing content through social networks.
Personalization cookies
These allow the user to access the service with certain predefined general characteristics based on criteria in the user’s terminal, such as language, type of browser used to access the service, or regional configuration from which the service is accessed.
Analytical cookies
These enable the tracking and analysis of users’ behavior on the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of websites, applications, or platforms and to create browsing profiles of their users, in order to make improvements based on the analysis of the data on how users use the service.
Advertising cookies
These allow for the most efficient management possible of advertising spaces that, if applicable, the editor has included on a website, application, or platform from which the requested service is provided, based on criteria such as the content displayed or the frequency with which the ads are shown.
Behavioral advertising cookies
These enable the management, as efficiently as possible, of advertising spaces that the publisher has included on a website, application, or platform from which the requested service is provided.
These cookies store information on users’ behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on that profile.
Consent
If, after the initial cookie layer where you are given the option to accept, reject, or configure cookies, you continue to use the website or the application, it will be understood that you have given your consent.
WiBLE expressly informs users that they can block or delete installed cookies on their device through the browser settings
Main purposes
Conduct statistical and profiling studies by analyzing access to the WiBLE App and website.
Use statistical studies to design and plan improvements to the services offered on the WiBLE App and website.
Use the data to inform users about benefits, discounts, and promotions associated with their user status through electronic means (email, push notifications, etc.).
The option for WiBLE to send this information is disabled by default and requires the user’s explicit consent, without prejudice to their right to unsubscribe at any time.
Opt-in and opt-out options are available in the personal area of the WiBLE App and website.Monitor compliance, maintenance, development, and control of services and contractual relationships agreed upon through the WiBLE App and website.
Installation of cookies
While accepting cookies on your device is optional, refusal to allow them may limit or disable certain website functionalities, which could make it impossible for WiBLE to provide its services properly through the website.
Cookie settings
You can allow, block, or delete cookies installed on your device through your browser settings.
Below are links providing instructions for configuring or disabling cookies in the main browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitarcookies-que-los-sitios-we
Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-orallow-cookies
Safari: Safari > Preferences > Privacy
Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
Safari for iOS (iPhone and iPad): http://support.apple.com/kb/HT1677?viewlocale=es_ES
Chrome for Android: https://support.google.com/chrome/answer/2392971?hl=es
3. Google Analytics
We may use Google Analytics, a service provided by Google, to analyze your use of the website.
The information generated by Google Analytics is governed by Google’s privacy and cookie policies and will be transferred to and stored by Google on servers located in the United States.
Before being transferred, your IP address will be anonymized by removing the last octet. Google will then process the information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to internet usage.
Google will not associate your IP address with any other data held by Google.
However, please note that if you have allowed Google to associate your web and app browsing history with your Google account and consented to Google using this account information to personalize ads, Google may link the analytical cookies and the data collected with your Google account information.
You can refuse the use of cookies for these purposes by properly configuring your browser; however, doing so may mean you cannot use all website features.
You can also exclude the collection of your usage data (including your IP address) and its processing by downloading and installing the add-on for your current browser.
For more information on how Google uses your data, please visit:
https://support.google.com/analytics/answer/2790010?hl=es
The Google Analytics cookies used on this website are:
GA: contains a unique value to distinguish between visitors and has a lifespan of 2 years.
GID: contains a unique value to distinguish between visitors and has a lifespan of 24 hours.
Gat: used to limit requests to the server and has a lifespan of 10 minutes.
4. Facebook Pixel
WiBLE has integrated Facebook Pixel (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) into its app to measure and optimize advertising campaigns conducted on this social network.
The purpose and operation of Facebook Pixel can be found at:
https://www.facebook.com/business/help/553691765029382
Facebook Pixel allows WiBLE to measure conversions that occur on its corporate Facebook page (https://facebook.com/WiBLE.esp/), analyzing users’ interactions and responses to specific advertising campaigns.
Facebook Pixel receives the necessary data from the user’s site, enabling segmentation and optimization of WiBLE ads for better performance and conversion rates.
It uses the following data:
Standard HTTP headers, including IP address, web browser, page location, document reference, and device information.
Pixel-specific data, such as its ID and the Facebook cookie.
Button click data, including the button’s ID, labels, and pages visited as a result of the clicks.
Page metadata, served by search engines and other web classification services.
WiBLE informs users that Facebook Pixel does not allow for user identification, and its integration in the app does not imply any processing or transfer of personal data to third parties.
5. Third-party cookies
Consulting installed cookies:
In addition to the previous options, you can also consult the following third-party websites to exclude cookies:
YourOnlineChoices
NAI Network Advertising Initiative
Additionally, to identify, manage, and track cookies active on this website, you can install a cookie tracker such as the Ghostery add-on.
What are pixels and social plugins, which ones do we use, and how can you disable them?
Our website also uses other technologies that allow us and third-party providers to offer you a more personalized and interactive online experience — for example, showing you ads on your social channels that are more relevant to you or allowing you to share your experiences on our website through social networks.
Therefore, we use the following technologies:
Facebook Pixels: as explained above.
Other Pixels: AdForm, Amazon, CHIPI, SunMedia, TradeTracker, and Glocally.
Advertising identifiers: Each smartphone has an identifier that allows developers and marketers to track activities for advertising purposes. On iOS, it is called IDFA, and on Android, AAID.
You can disable it and learn more here:
https://support.google.com/authorizedbuyers/answer/3221407?hl=es
Social plugins
These are small programs that create a link between your visit to our website and a third-party social media platform.
Through these plugins, the third party may know you visited our site and may receive cookies previously stored on your computer.
We use social plugins from the following providers:
Facebook: https://developers.facebook.com/docs/plugins
Twitter: https://dev.twitter.com/web/overview
LinkedIn: https://developer.linkedin.com/plugins
Pinterest: https://help.pinterest.com/en/articles/all-about-pinterestbrowser-button
Google: https://developers.google.com/+/web/
VK: https://vk.com/dev/widgets_for_sites
Weibo: http://open.weibo.com/widgets
6. On what legal basis do we process the collected data?
To process your personal data under the conditions described in this Cookie Policy — except for strictly necessary and functional cookies — we require your explicit consent.
7. How long do we retain this data?
We process your personal data only for as long as necessary to fulfill the purposes described above, or until you revoke your consent, unless we or a third party have a legitimate interest in retaining this identifying information, or we are legally required to do so by regulation, judicial, or administrative order.
8. Who has access to the collected data?
When we use analytical or social media cookies, it is possible that the third-party providers of these cookies obtain certain information about you, including your browsing patterns.
Please refer to these providers’ own policies for more details on how they process your personal data.
We also use third-party service providers, such as web hosting companies, to process your data on our behalf and facilitate your navigation of the website.
For service efficiency, international data transfers may occur — meaning that some providers may be located outside the European Economic Area (EEA), including in countries that may not provide an equivalent level of data protection (e.g., the United States).
In such cases, WiBLE ensures adequate safeguards and data security through:
Providers certified under the Privacy Shield framework (https://www.privacyshield.gov/welcome), or
EU Standard Contractual Clauses approved by the European Commission (https://ec.europa.eu/info/law/law-topic/data-protection/datatransfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en).
9. What are your rights?
Any data subject has the right to exercise the following rights before WiBLE:
Right of access to your personal data (including obtaining a copy).
Right to rectification of inaccurate or incomplete personal data.
Right to erasure of personal data when they are no longer necessary for the purposes for which they were collected or otherwise processed.
Right to restriction of processing, allowing you to limit how WiBLE processes your data.
Right to data portability, meaning you can request that your personal data be provided to another controller in a structured, commonly used, and machine-readable format.
You may exercise these rights through the digital form available in the My Profile section of the WiBLE App or by sending an email to: protecciondedatos@wible.es.
In either case, you must specify the right you wish to exercise.
Within forty-eight (48) hours of receiving your request, WiBLE will acknowledge receipt.
WiBLE will comply with your request within one (1) month from receipt and will confirm this by email to the address you provide.
If you are not satisfied with the response or handling of your request, you may lodge a complaint with the Spanish Data Protection Agency (AEPD), the competent supervisory authority in this matter, by writing to:
C/ Jorge Juan, No. 6, 28001 Madrid
or through the website: https://www.agpd.es