Carsharing

Yes, you can travel outside the WiBLE zone; however, in those cases you can only “pause” the trip in the app and it will continue running.

It is important—and mandatory—to return to the WiBLE zone when you want to end the trip; failing to do so may result in penalties.

Before starting your trip, it’s important to check the condition of the vehicle and, if you detect any damage, report it to Customer Service.

Likewise, if you have had an accident, the most important thing—if there are injuries—is to call 112 and follow their instructions.

Put on the reflective vest you’ll find in the glovebox and, if necessary, mark the area with the warning triangles.

Then call WiBLE Customer Service, where we’ll help you gather all the information required by the insurance.

If any damage has been caused to the car, it’s important that you report it by calling our Customer Service. If you don’t, penalties may apply.

Once inside, to start the vehicle, the automatic gear selector must be in “P” (Park) and, while pressing the brake, press the “Start/Stop” button to start the engine.

To drive forward, shift to “D”. To reverse, shift to “R”.

In our fleet, the parking brake is located in different places depending on the model: in some it’s near the gear lever and, in others, at the lower left of the footwell (where the clutch is in manual cars).

You must press it to release it and press it again to engage it when ending the trip.

WiBLE vehicles have insurance and, in the event of an accident caused by you, it will cover all damage suffered by the occupants of the vehicle and to third parties.

In the event of an accident (provided that WiBLE’s T&Cs have not been breached: alcohol, drugs, reckless driving, exceeding the speed limit, or letting another person use your account), there will be a cost to you of up to 699 € for short trips under the concept of “Claim management”.

We give you the option to reduce this expense to just 50 € by paying 1,5 €/h up to a maximum of 12 €/day at the start of the short trip (only if the T&Cs are met).

In Madrid you can park in blue and green zones and in spaces reserved for Carsharing free of charge and without going to the parking meter.

Remember to respect the signs indicating whether parking is allowed or if there are restricted hours or other prohibitions.

If you park in municipalities other than Madrid, you must check each local authority’s regulations.

Yes, with your Carsharing car you can make long journeys.

From the second hour there is a charge of 6,50 €/h; from the seventh hour a flat rate of 60 €/day applies.

In our per-minute, hourly and daily service, our rates include 100 km.

Once exceeded, the price per extra kilometre is 0,28 € for each additional km travelled.